Shipping and Returns
E -mail Delivery of shops of Fen.lt
Delivery with Omniva couriers.
We can deliver orders to Omniva Posts, so you can pick up your goods at a time convenient for you. All you have to do is choose the post office you want when making your order.
If the order amount exceeds EUR 25, delivery toOmniva Pastomas There are free in the Baltic States. For orders up to € 25, the delivery fee of EUR 3.5 is applied.
If the goods order is placed on weekdays until 12:00 o'clock, the goods you ordered are likely to reach you the next day. If you place your order on weekdays after 12:00 o'clock, the delivery term is 1-2 business days. Once you order the goods on Friday, we will deliver the goods to courier on Monday.
Delivery to the specified address Venipak courier is free for orders over 39 Eur. For orders up to EUR 39, the delivery fee of EUR 3.99 applies.
In order to pay off the goods (COD) Omniva post office, you need to place the goods in the cart and to leave the basket and inform us through the "conversation" button on the right email when the payment methods come in. at the edge of the store or by email by email info@fen.lt
Presentations to foreign countries.
To get an order outside in Lithuania, write to us by email. email with the desired item reference and delivery address. We will offer you the best delivery terms to the address you specify.
Returns.
If you notice that you have received the wrong item you wanted, you can return us within 14 days of the date of delivery. The packaging of the item must be intact.
Consignment delays.
Please be advised that the delivery of parcels during the holiday season may be delayed up to several working days. We try to send parcels as soon as possible, but the courier service charge is greater than usual, which can cause the shipments to be delayed.