Shipping and Returns

Email store FEN.LT delivery

If the order amount exceeds 50 EUR, home delivery is free in Lithuania. Orders up to EUR 50 are subject to a delivery charge of EUR 5.
If the order is placed on business days before 12:00, your ordered items will reach you the next day. If you place your order on working days after 12:00, the delivery time is 1-2 working days. If you order the goods on a Friday, we will deliver the goods to you by courier on Monday.
Delivery by post office or DPD couriers.
We can deliver orders to you at LP Express or Omniva ATMs. You need to select the desired ATM when ordering. If you want the order to be delivered to the address you specified, then choose DPD courier delivery.
Shipments notifications.
Once your shipments are ready to ship, you will receive a shipment number and a link that will allow you to track delivery status updates.
International Delivery.
To receive an order outside of Lithuania, write us an e-mail. a letter with the desired product reference and delivery address. We will offer you the best delivery terms at the address you provide.
Refunds.
If you find that you have received the wrong item, you can return it to us within 14 days of delivery. The packaging of the product must be intact.
Shipment delays.
Please note that parcels may be delayed by up to several business days during the holiday period. We try to ship your shipments as quickly as possible, but the courier service is heavier than usual, which can cause shipments to be delayed.