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Home › Terms and Conditions
TERMS AND CONDITIONS
GENERAL PROVISIONS
1.1. "FEN.LT" (hereinafter - the Seller) e-mail in the store (hereinafter - the Store) trade is carried out in accordance with the rules for the purchase and sale of "FEN.LT" goods.
1.2. The buyer must read and agree to the rules before buying the product.
1.3. The rules may be updated, so it is important to familiarize yourself with them with each order.
SHIPPING AND RETURNS
2.1. If the order amount exceeds 50 EUR, home delivery is free throughout Lithuania. Orders up to EUR 50 are subject to a EUR 5 delivery fee.
2.2. If the goods are ordered on weekdays before 12:00, the goods you ordered will reach you the next day. If you place your order on working days after 12:00, the delivery time is 1-2 working days. If you order the goods on Friday, we will deliver the goods to you via courier on Monday.
2.3. We can deliver orders to your post office. You need to choose the desired postage meter when placing an order. If you want the order to be delivered to the address specified by you, then select delivery by courier.
2.4. As soon as the parcels are ready to be sent, you will receive the parcel number and a link that you can click to monitor delivery status updates.
2.5. To receive an order outside of Lithuania, write us an e-mail. a letter with the reference of the desired product and the delivery address. We will offer you the best delivery conditions to the address you specify.
2.6. If you find that you have not received the item you wanted, you can return it to us within 14 days of delivery. The product packaging must be intact.
2.7. We inform you that during the festive period, the delivery of parcels may be delayed by up to several working days. We do our best to ship as soon as possible, but courier services are busy more than usual and may be delayed.